Talkdesk
MAY 18, 2020
What did 2019 teach us about security in the Contact Center? Source: Data Protection and Privacy Legislation , United Nations Conference on Trade and Development, April 2020. What to Do to Secure Your Contact Center Now That Agents Are Working From Home? #1 Privacy has significantly grown in importance.
CX Accelerator
JULY 1, 2020
Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. Now: Schedule online meetings.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CX Accelerator
JULY 1, 2020
Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. Now: Schedule online meetings.
Talkdesk
NOVEMBER 13, 2020
All those voices echoing loudly across industries, across time zones in support of Talkdesk is one of the reasons we believe we are a Leader in the 2020 Gartner Magic Quadrant for Contact Center as a Service. I miss being huddled in a conference room whiteboarding product roadmaps in the early evening.
Advertisement
If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Talkdesk
NOVEMBER 26, 2019
Additionally, attendees had the exclusive opportunity to preview the new Talkdesk innovation roadmap and updates. Thought leadership Jafar Adibi, head of AI and Data Science at Talkdesk, led a thought leadership session for press and analysts on why using AI as a tool to improve contact center efficiency is so simple, all you see is results.
Kustomer
JULY 24, 2020
With the coronavirus not ceasing anytime soon, what options do conference attendees have? Consero’s Knowledgebridge: The Contact Center Consero. Kustomer Conference. Description : We’re back for our most exciting event of the year, The Kustomer Conference! Where’s the party at?… Go virtual!
Expert insights. Personalized for you.
83 
Let's personalize your content