SAP Customer Experience

NOVEMBER 22, 2022

ENLIT is the largest utilities conference in Europe and SAP will be present as a Gold Sponsor. Visit SAP to get the latest roadmap details, Dear Customers, It’s our pleasure to invite you to the next ENLIT 2022 taking place from November 29 – December 01, 2022 in Frankfurt, Germany.

Roadmap 76

Roadmap Conference Customers Industry 76

Oracle

NOVEMBER 14, 2018

Registration is now open for PipelinePros’ 3rd annual Insight conference for Oracle ATG, Endeca, and Commerce Cloud users, featuring over 45 sessions on topics like machine learning and AI for commerce, search best practices, testing and environment management, and more. Insight 19 will take place August 26 – 28 in Austin, Texas.

Conference 40

Conference Roadmap Resources Brands 40

Lithium

MARCH 5, 2024

Khoros Fresh Features Product Release & Roadmap Webinar : Join our upcoming Fresh Features webinar to learn about recent releases, new product enhancements, and future roadmap from the Khoros product team. Chime in here with a comment to show your interest in our upcoming developer conference.

Social Media 52

Social Media Self Service Roadmap Insurance 52

CX University

NOVEMBER 21, 2023

CX520 Mastery Series : for individual sale 90 Days Roadmap to CCXP : for individual sale CX720 Series: offered as an Enterprise Learning Solution For more information, please contact: Jeanne Kiralfy jkiralfy@cxuniversity.com CX University The post CX University Revamps its Course Content appeared first on CX University.

Course 52

Course Roadmap Conference ROI 52

Verint

MARCH 13, 2018

The Verint Engage18: Global Customer Conference sessions have been expertly tailored to deliver the very same elements as your perfect restaurant. The conference is slated to showcase musicians, comedians and even a great way for attendees to give back to the community. It has everything we want or need for a great meal. Bon Appétit!

Conference 29

Conference Roadmap Employee Engagement Tips 29

Qualtrics

FEBRUARY 6, 2019

Product-focused conferences are a great way to gain insights, strategize new ideas, and network with other professionals in your industry. Below are 10 product experience conferences that you should check out for 2019. Design a data-driven product roadmap. The Product Experience Track at X4 Experience Management Summit.

Conference 33

Conference Management Innovation Roadmap 33

Natalie Petouhof

APRIL 13, 2016

The keynote from Mark Zuckerberg detailed Facebook’s 10-year technology roadmap, and the ways those technologies will help bring people together and give everyone a voice. Tweet F8 2016 kicked, with a packed house of more than 2,600 people and hundreds of thousands of people watching via Facebook Live.

Conference 40

Conference Roadmap Social Media Video 40

NICE inContact

AUGUST 21, 2018

At this conference I have learned a lot about what is out there, what you guys are working on…because everything is automation and bots.”. one of the reasons I’m here is to learn more about the automation and the AI roadmap…”. – “I think the future’s going to be very interesting. Jay Baucom, Alphanumeric Systems.

Interaction 121

Interaction Entertainment Roadmap Conference 121

Gainsight

JULY 13, 2022

At Pulse 2022 you’ll learn proven strategies for product-led growth, driving, adoption, user retention, and how to build effective roadmaps. Building products with data-driven product roadmaps and improved product experience is critical to durable growth, so Product professionals are critical to the future of Pulse.

Roadmap 59

Roadmap Conference Analytics Strategy 59

Martin Hill-Wilson

JANUARY 29, 2016

Dan Miller and his team from Opus Research are bringing over their hugely successful conference on the topic which is already in its third year stateside. I’ve tracked the previous two conferences and been updating my omni-channel master classes with the use cases as soon as they were published. Some remains on the roadmap.

Omni-Channel 40

Omni-Channel Roadmap Self Service Customer Journeys 40

ijgolding

AUGUST 12, 2014

I first met Martin at a customer service conference in 2009 – his knowledge, passion and expertise is infectious – his collaboration with Carolyn has produced a resource that is a ‘must-read’ in my opinion. The Roadmap for Social Customer Service.

Social Media 230

Social Media Customer Service Customer Experience Roadmap 230

CX Accelerator

JULY 1, 2020

Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. Define your digital roadmap, including expectations, roles and responsibilities, and timing. Now: Schedule online meetings. Haircuts: Before: A hairdresser cut my hair. Now: My wife cuts my hair! Restaurants must now deliver.

Contact Center 266

Contact Center Call Center Call Center Solutions Roadmap 266

Oracle

FEBRUARY 21, 2020

Visit the registration page and use discount code “SmarterCX” to get a rate of $995 on a full conference pass.**. Oracle Digital Customer Service Overview and Roadmap. Roadmap session featuring Jeremy Kembel, Product Management, Oracle. Ready to register for Oracle Modern CX 2020? Attend this session to learn more.

Customer Service 62

Customer Service Roadmap Hospitality Conference 62

ChurnZero

APRIL 22, 2022

Customers love our weekly Fighting Churn newsletter and monthly industry webinar program , not to mention the RYG Customer Success events that include our must-attend annual conference in Washington, D.C. this October. 3: We champion ChurnZero’s customers. We’re not just there because it’s the right way to innovate.

Customer Success 98

Customer Success Roadmap Conference Feedback 98

Natalie Petouhof

MAY 11, 2016

Competitive Roadmap For Capgemini: Capgemini’s competitive roadmap is one of quality of service where they want to work with some of the most demanding clients on the most challenging projects with the most talented people in the world.

Conference 40

Conference Roadmap Innovation Culture 40

Talkdesk

NOVEMBER 13, 2020

I miss being huddled in a conference room whiteboarding product roadmaps in the early evening. I am grateful for our customers who choose to stand with us, shaping the Talkdesk journey and moving us forward to greatness, in the midst of change. Change can be hard, at least for me. I miss the hum of voices in the San Francisco office.

Contact Center 111

Contact Center Roadmap Leadership Conference 111

Clarivate

JUNE 26, 2023

The ISPOR Task Force also recently published a guidance document, titled ‘Roadmap for increasing the usefulness and impact of patient-preference studies in decision making in health.’ Data from this work were presented at conferences, including ISPOR.

Data 52

Data Healthcare Roadmap Study 52

Education Services Group

MAY 23, 2022

In today’s world, in-person conferences resonate differently than they did pre-pandemic, and TSIA World Interact in Orlando, Florida was no exception. You know it’s a good conference if this was your only piece of feedback.). Bring back QR codes that direct to our LinkedIn accounts to make connecting on the fly easy and effortless.

Interaction 52

Interaction Multi-Channel Conference Customer Success 52

Chadwick Martin Bailey

OCTOBER 14, 2020

Planning a virtual conference is a job you could never pay me enough to do. And from what I heard in chatting with this week’s TMRE attendees was that, sometimes it works and sometimes it doesn’t. However, we witnessed a great willingness to get the most out of the circumstances, and positive energy all around.

Conference 80

Conference Consulting Roadmap Financial 80

CX Accelerator

JULY 1, 2020

Rather than in a coffee shop or conference room, meetings are online and video solutions are now being used. Define your digital roadmap, including expectations, roles and responsibilities, and timing. Now: Schedule online meetings. Haircuts: Before: A hairdresser cut my hair. Now: My wife cuts my hair! Restaurants must now deliver.

Contact Center 182

Contact Center Call Center Call Center Solutions Roadmap 182

Natalie Petouhof

MARCH 29, 2016

My fear is most companies will become dinosaurs and become extinct before they realize this is the roadmap to future business success. This is very brave and not the norm in most corporate cultures, but it is certainly the key to the future of success.

Conference 40

Conference Data Roadmap Culture 40

Kustomer

JULY 24, 2020

With the coronavirus not ceasing anytime soon, what options do conference attendees have? Kustomer Conference. Description : We’re back for our most exciting event of the year, The Kustomer Conference! Where’s the party at?… … In front of your computer. Go virtual! Free online event registration here.

Conference 52

Conference Customer Journeys Roadmap Innovation 52

Talkdesk

NOVEMBER 26, 2019

Additionally, attendees had the exclusive opportunity to preview the new Talkdesk innovation roadmap and updates. End bad customer service with Talkdesk Talkdesk’s industry-leading solutions were showcased in over 100 meetings and customized demos with our stellar sales team and subject matter experts. Raffles galore!

Contact Center 78

Contact Center Roadmap Leadership Conference 78

Innovative CX

MARCH 24, 2023

In a few sentences, I’ve given you a FREE CX strategy for your organization and a roadmap to achieve it. No conferences. What you’ll learn in a day will outweigh anything you could learn from a webinar or attending a conference. Don’t these sound exactly like what we as consumers have always wanted? So, there it is. Accurately.

Customer Service 52

Customer Service Chatbots Conference Customer Journeys 52

Lithium

MAY 4, 2021

Throughout our virtual Khoros Engage conference in September, we will share all award submissions with our 1500+ attendees. We will invite winners to submit a short video describing their success that will be highlighted at the conference! Khoros Roadmap Webinar Tuesday, June 8 • Register today! Webinars & Events.

Conference 52

Conference Analytics Social Media Roadmap 52

Circular Edge

MAY 2, 2018

The CE team just wrapped up a full and amazing week at the COLLABORATE conference in Las Vegas, where we enjoyed #GoodTimesWithJDE and connecting with new and longtime customers, friends and partners. Bob Monahan and Gary Grieshaber kicked off the roadmap session by reviewing recent 9.2 JD Edwards Roadmap Presentation.

Resources 40

Resources Roadmap Chatbots Conference 40

Circular Edge

MAY 2, 2018

The CE team just wrapped up a full and amazing week at the COLLABORATE conference in Las Vegas, where we enjoyed #GoodTimesWithJDE and connecting with new and longtime customers, friends and partners. Bob Monahan and Gary Grieshaber kicked off the roadmap session by reviewing recent 9.2 JD Edwards Roadmap Presentation.

Resources 40

Resources Roadmap Chatbots Conference 40

Optimove

NOVEMBER 7, 2019

Ten CRM executives and decision-makers from companies of various sizes, verticals, and (mostly) faraway places spent the entire day inside a conference room with us, generously giving their feedback on Optimove. Furthermore, timing it around the middle of Q4 allows us to incorporate feedback into next year’s roadmap.

Conference 40

Conference Roadmap CRM Customer Retention 40

West Monroe

MARCH 14, 2024

Latest Client Stories Creating $2.5 ROI Latest Client Stories Creating $2.5

Data 40

Data ROI Banking Financial 40

Gainsight

DECEMBER 27, 2019

We’ve released some amazing new Gainsight PX features , put on the best Pulse conference to date, and supported the customer-centric community with an ever-growing content library. Is Customer Feedback Really Making It to Your Product Roadmap? Use This Framework to Unblock Your Product Roadmap.

Roadmap 97

Roadmap Metrics Feedback Conference 97

Lumoa

AUGUST 23, 2021

Stay agile to meet new needs In March and April of 2020, during the boggiest months of the pandemic, we saw companies being very agile in developing features and reprioritizing product and service roadmaps based on customer requests and feedback.

Customer Experience 236

Customer Experience Social Media Video Analytics 236

Lithium

DECEMBER 6, 2022

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Some blog areas are limited to Khoros customers only. Available On-demand.

Social Media 52

Social Media Roadmap Trends Hospitality 52

Innovative CX

JUNE 22, 2021

In a few sentences, I’ve given you the CX strategy for your organization and a roadmap to achieve it. No conferences. What you’ll learn in a day will outweigh anything you could learn from a webinar or attending a conference. Don’t these sound exactly like what we as consumers have always wanted? So, there it is. No consultants.

Customer Experience 69

Customer Experience Chatbots Conference Customer Journeys 69

Experience Investigators by 360Connext

APRIL 6, 2015

I was in San Diego for the Next Generation Customer Experience conference and when we were offered the opportunity as part of the conference schedule, I jumped at it. Recently, I went behind the scenes at the world famous San Diego Zoo and the experience was so much fun!

Customer Experience 110

Customer Experience Conference Customer Experience Professionals Roadmap 110

Centercode

DECEMBER 22, 2020

This combination ebook-and-worksheet is a roadmap for keeping testers engaged, because targeted feedback is critical to product success. Delta ’20: The Virtual Customer Validation Conference. How Arris Saved $1M by Fixing Bugs Before Release (Case Study). How Defined Processes Are Shaping Success in 2020 (Blog). Engaging Testers.

eBook 75

eBook Case Study ROI Roadmap 75

Circular Edge

SEPTEMBER 15, 2020

Access Continuous Education On-Demand including Conference Recordings, Webinars, Product Demos, Discussion Boards, Blogs, etc. And So Much More to Help You Accelerate Your JDE, CX & Cloud Roadmap. Enjoy the Benefits of Strong JDE, CX & Cloud Communities – Virtually & Face-To-Face. What Does Quest Mean To You?

Roadmap 52

Roadmap Conference Innovation Meeting 52

ChurnZero

APRIL 22, 2022

Customers love our weekly Fighting Churn newsletter and monthly industry webinar program , not to mention the RYG Customer Success events that include our must-attend annual conference in Washington, D.C. this October. 3: We champion ChurnZero’s customers. We’re not just there because it’s the right way to innovate.

Customer Success 52

Customer Success Roadmap Conference Feedback 52