How Lineten Reduced Average Wait Time from 2 Minutes to 18 Seconds with Talkdesk
Talkdesk
AUGUST 8, 2019
In addition to improving their average wait time , Lineten saw a number of improvements by moving their contact center to the cloud with Talkdesk. Improving Customer Experience by Reducing Average Wait Time. Quaid: In my role as Growth Lead at Lineten, I deliver, test, and execute growth strategies for new markets.
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