TechSee
FEBRUARY 19, 2019
As the biggest mobile trade show of the year, MWC Barcelona 2019 is an event not to be missed. One of the keys to innovation in this area is self-service technologies that enable customers to quickly and conveniently resolve problems on their own, especially from their mobile devices. Who’s there? When and where? Thursday, February 28.
Talkdesk
MARCH 20, 2020
Every day brings more global news of measures to control the spread of the virus — closure of schools, restaurants, stores, sporting events and more. Transitioning your own agents out of a centralized contact center environment to a WFH environment is the logical thing to do, and do fast. Social distancing is the mantra of the day.
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Interactions
APRIL 14, 2021
Unanticipated life events such as loss of a job, mental health issues, caring for family members can also put someone past due on balances. With that in mind, as collection agencies seek innovation, they should always keep the following customer needs in mind: Empathy : Few people want to be in the situation of owing money. 2) Empathy.
Interactions
APRIL 14, 2021
Unanticipated life events such as loss of a job, mental health issues, caring for family members can also put someone past due on balances. With that in mind, as collection agencies seek innovation, they should always keep the following customer needs in mind: Empathy : Few people want to be in the situation of owing money. 2) Empathy.
Call Experts
OCTOBER 5, 2023
Ensure the contact center provider offers 24/7 availability and support to meet the needs of your global customer base. Disaster Recovery and Redundancy Unforeseen events can disrupt operations. Choose a contact center solution with robust disaster recovery plans and redundancy measures to ensure minimal downtime in emergencies.
Magellan Solutions
AUGUST 5, 2021
. • Seamless call transfer mechanisms. Special routing plans to handle phone calls during holidays. Auto dialers are call center solutions that automatically dial phone numbers from a contact list. Set reminders for messages, events, or deadlines. Supports video and voice calls. • 25.30 – $70.92/month.
Call Experts
APRIL 8, 2024
Ensure the contact center provider offers 24/7 availability and support to meet the needs of your global customer base. Disaster Recovery and Redundancy Unforeseen events can disrupt operations. Choose a contact center solution with robust disaster recovery plans and redundancy measures to ensure minimal downtime in emergencies.
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