18 Live Chat Best Practices to Help You Deliver Superior Customer Service
Comm100
SEPTEMBER 4, 2022
If your live chat support is available 24/7, say so! If 24/7 support would be beneficial, consider introducing a chatbot to provide your customers with around-the-clock support. Next on our list of live chat best practices for customer service is a reminder to be human in your chats. Personalize chat. Be positive.
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