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18 Live Chat Best Practices to Help You Deliver Superior Customer Service

Comm100

Try these tips to create a more human connection over live chat: 10. For example, if your company creates skater apparel, you might want to use a more casual tone for your live chat than if you were selling cyber security solutions to government organizations. Personalize chat. Be positive. Proofread before sending.

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What our data is telling us about how retailers can reduce holiday return volume

Talkdesk

Years of fast and convenient returns for online purchases have created permanent habits, such as purchasing multiple sizes of apparel in order to return those that don’t fit: To minimize the financial impact on your business, here are three areas of focus to reduce holiday return volume: . Provide a great post-purchase customer experience.

Retail 106
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Watch: CRM Hack on Churn Factor, B2CRM Weekly News Update, and CRM Analysis on Zara

Optimove

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new CRM hack on Churn Factor, and a deep analysis on the well known Spanish apparel retailer Zara. All previous weekly shows All our videos on Optimove’s Youtube channel.

CRM 52
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Watch: CRM Hack on Testing Principles, B2CRM Weekly News Update, and CRM Analysis on lululemon

Optimove

PostFunnel Insider is Optimove’s series of CRM know-how, tips, news, and analysis videos. This time, we got the weekly news update, a new CRM hack on testing principles, and a deep analysis on the well-known athletic apparel retailer, lululemon. All previous weekly shows All our videos on Optimove’s Youtube channel.

CRM 52
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11 Tips for Your Next Influencer Campaign

NetBase

So here are some tips to have in mind ahead of your next influencer campaign so you can have a successful experience, instead of a financial flop or a PR crisis. Tip #1: Influencer Campaign Goals . For example, maybe you’re an edgy apparel company and connect with some amazing dancers. Hosting online and/or in-person events.

Tips 55
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Markies Monday: 3 Tips for Inspiring Customers to Convert

Oracle

Reserva, a Brazilian apparel and accessories retailer, has made a name for itself as a rebel with a cause by using clothing as a medium for sparking social commentary on topics of sustainability and human rights. Give your customers, both B2C and B2B, the opportunity to shop at their convenience with high-end, self-service experiences.

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Brand Move Roundup – October 14, 2020

C Space

might not seem like the coolest places to sell apparel, but brands can’t afford to be picky these days. At the same time, mass merchants have been winning more apparel business. Apparel and accessories sales jumped 11.7% 1 compared with a year ago, while Walmart -owned Sam’s Club saw its home and apparel revenue grow 10.8%

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