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Amazing Business Radio: Josh Liebman

ShepHyken

With more than 12 years of experience in the Hospitality, Tourism, and Attractions Industry, Joshua specializes in guest experience training, feedback analysis, mystery shopping, and quality assurance consulting.

Tourism 107
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Forgotten Facts & Fantasies of Customer Delight

C3Centricity

Cozy blankets and pillows are provided, together with headphones and a personal entertainment system. Even if you collect answers, do you make regular use of their analysis to improve your customers’ experience? Meal service is a three-star affair, not the snacks that most airlines offer today. And the seats, oh the seats!

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How to create an impactful Twitter business profile

BirdEye

Analytics and tools Personal accounts have access to basic Twitter analytics, but there’s typically less emphasis on detailed data analysis. For example, if you are opening a Twitter business account for a tourism company, you can select ‘travel’. Twitter will also ask you to select your preferred language.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others. James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. LinkedIn : [link]. Website : [link].

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Brand Move Roundup – October 12, 2020

C Space

“These groups of travelers have the highest potential of increasing money spent on lodging and dining, which can help boost the economy, especially during these difficult pandemic times,” said Yuthasak Supasorn, the head of the Tourism Authority of Thailand. “We

Brands 40