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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

For some small brands, a viral moment can be game-changing for putting their brand on the map, and for larger retailers, it can draw attention to a new product line to significantly boost sales. You may have already experienced one or all of these technologies, but today is just the tip of the iceberg. The future is happening today!)

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10 Mistakes to Avoid When Launching Your Dealership Experience Survey

SurveySensum

The objective of this survey is to assess various aspects of the customer’s interaction with the dealership sales process which will enable the dealership to offer the best after-sales service. billion users by 2028. This will evidently boost their customer satisfaction.

Survey 52
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AI Helping Restaurants Navigate the Future of Food

NetBase

And it seems they’re right, as food manufacturers and retailers are faced with corresponding shifts in production and sales strategies to keep up with these ethical eaters. Over the past five years, sales of ethical food and drink have shot up by 43 per cent from £5.7 By 2028, we will understand much more about our genetics.

Trends 40
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AI Helping Restaurants Navigate the Future of Food

NetBase

And it seems they’re right, as food manufacturers and retailers are faced with corresponding shifts in production and sales strategies to keep up with these ethical eaters. Over the past five years, sales of ethical food and drink have shot up by 43 per cent from £5.7 By 2028, we will understand much more about our genetics.

Trends 40
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The Importance of Mobile Customer Experience in 2023

SurveySensum

billion by 2028. Increased Revenue: A better mobile CX can lead to increased sales and revenue. Statista predicts that by 2025, retail e-commerce sales are expected to grow almost twofold, amounting to approximately 710 billion U.S. Conclusion The m-commerce sales are projected to hit approximately $710 billion by 2025.