Oracle

JANUARY 27, 2021

The ‘Shop’ tab, or a similar shopping option, is poised to make its way across many more apps throughout 2021 as social commerce becomes a new battlefield for online sellers seeking to reach a fresh customer base. billion to be spent on AI by global retailers by the end of the year.

Ecommerce 102

Ecommerce Trends Retail Social Media 102

Call Experts

OCTOBER 5, 2023

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations.

Contact Center 105

Contact Center Call Center Guidelines Customer Satisfaction 105

Call Experts

APRIL 8, 2024

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations.

Contact Center 52

Contact Center Call Center Guidelines Customer Satisfaction 52

BirdEye

JULY 3, 2023

It is common for the affiliate to have a very particular or niche audience that aligns with a customer base the business would like to market to. Giving your business access to the influencer’s following introduces your brand to an extended customer base you ordinarily will not be able to tap into yourself.

Sales 98

Sales Marketing Social Media Video 98

LiveChat

JULY 24, 2018

Cognitive solutions have a very strong role to play in enhancing your customer experience. Here’s what Paul Papas, Global Leader from IBM Interactive Experience said: The last, best experience that anyone has anywhere becomes the minimum expectation for the experiences they want everywhere. Better interaction with your users ?

Customer Experience 28

Customer Experience How To Multi-Channel Social Media 28