CustomerSuccessBox

MARCH 2, 2022

million in USD (2026). from 2021 – 2026. These help in reducing churn and monitoring of customer health scores, and of course the arrival of cloud deployment. Chatbot has become a human agent now that engages in meaningful conversation with the customers. It will grow from 978.22 million in USD (2020) to 3,538.03

Software 52

Software Customer Success Marketing Transportation 52

Gainsight

FEBRUARY 9, 2023

Of course, a convergence of these strategies won’t happen overnight, but there is no better time than the present to initiate “Through-Partner Customer Success.” A Salesforce study revealed that by 2026, for every $1.00 Have your team connect with the partner for insight on whether priorities have changed for the customer.

Customer Success 52

Customer Success B2C Customers Strategy 52

Optimove

JANUARY 16, 2024

In its report: 5 Trends Transforming Multichannel Marketing Hubs, they reported, “By 2026, 80% of multichannel marketing hub buyers will embrace generative customer engagement through solutions that use generative AI for journey orchestration, personalization, analytics and prescriptive operations.” We look forward to seeing you there!

Net Promoter Score 52

Net Promoter Score CRM Analytics Telecommunications 52

NetBase

JUNE 3, 2020

billion by 2026. Occupying 97% of all households, this staple item may be the universal connection to medical care for those who can’t utilize a computer, laptop or smart phone. And, of course, tech moguls Google, Apple, Amazon, and Microsoft have all been working on their own telehealth projects. Telehealth & Technology.

Healthcare 64

Healthcare Insurance Trends Video 64