CSM Magazine

OCTOBER 7, 2021

“Our channel strategy recognises that the CCaaS market opportunity is growing rapidly, and the channel is best placed to deliver the needed expertise to help their contact center and enterprise clients attain and maintain the highest levels of customer experience,” said Kacey Kemmerer. About Empirix.

Contact Center 52

Contact Center Marketing Leadership Healthcare 52

NetBase

JULY 2, 2020

Providing the ability to pay bills, bank and even shop from the convenience of your smartphone, mcommerce has experienced explosive growth due to the COVID-19 pandemic. And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. Time to rethink your responsive website design?

Ecommerce 56

Ecommerce Sales Retail Trends 56

West Monroe

JUNE 26, 2023

Companies need to pay attention, be agile, and listen as to never lose sight of the fundamentals of customer wants and needs. The third trend is about the symbiotic relationship between technology and customer trust. These days, however, no industry is safe from disruption. These days, however, no industry is safe from disruption.

Trends 52

Trends B2C Innovation Return on Investment 52