Optimove

JANUARY 16, 2024

To the Stakeholders of Optimove: At Optimove, we have the job of ensuring that leading brands create deep, lasting relationships with their consumers. However, this method has proven rigid and unable to meet consumers on their terms. Similarly, marketers cannot predict each consumer’s journey.

Net Promoter Score 52

Net Promoter Score CRM Analytics Telecommunications 52

West Monroe

JANUARY 28, 2024

billion by 2026, fueled by the convergence of advancing diagnostic technologies and a rising demand for clinical diagnostics. Organizations that can overcome these hurdles through cost efficiency, data-driven strategies, and innovative approaches will find success in shaping its trajectory. billion to nearly $350 billion.

Industry 52

Industry Trends Healthcare Innovation 52

Think Customers

OCTOBER 20, 2021

In the wake of several factors not limited to COVID-19, including the rise of ecommerce, research from UBS predicts that around 80,000 retail stores may shut down permanently by 2026. If consumers walk away with positive memories, they will be likely to recommend or share the experience with others. Remain agile in the face of change.

Ecommerce 52

Ecommerce Retail Self Service Omni-Channel 52

West Monroe

OCTOBER 19, 2023

trillion by 2026—representing a 57% increase from 2023. But it’s a necessary step for building analytics that will help your organization identify problems, increase reporting accuracy/timeliness, or even enable advanced strategies such as data monetization. Alone, it looks like just another cost.

ROI 52

ROI Technology Strategy Return on Investment 52