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Infographic – AR in Customer Service

TechSee

AR is expected to grow into an $80 billion market by 2025, with Google forecasting that hundreds of millions of mobile devices will support AR capabilities in the coming years. AR has emerged as an innovative tool that allows enterprises an almost unlimited opportunity to interact with consumers on their mobile devices.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

Physical biometric solutions analyze parts of the human body, such as a person’s face, iris or fingerprints, while behavioral biometric solutions analyze other characteristics, such as gait, voice, or interaction with a device. billion worldwide by 2025, with a CAGR of 22.9 Face and voice recognition. Agent training.

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The Nightmare After Christmas: ‘Tis the Season for Augmented Reality for Retailers

TechSee

The technology is being adopted quickly, with Goldman Sachs predicting that AR will be an $80B market by 2025. According to a recent TechSee survey , 31% of DIY consumers reported having to give up mid-process and contact a customer service agent for assistance after failing to self-install successfully.

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Augmented Reality Remote Assistance – The Complete Guide

TechSee

Watch how the employees of global electronics conglomerate Samsung responded to the implementation of AR remote assistance in their call centers. The solution must be extremely simple and intuitive for both agent and consumer to use, integrating a hands-free option, and without requiring downloads, app stores, logins or passwords.

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A Guide to Upgrading Your Business Phone System in the Digital Era

NobelBiz

According to a report by MarketsandMarkets , the global PBX phone system market size is expected to grow from USD 5.49 billion by 2025 at a Compound Annual Growth Rate (CAGR) of 11.6% 23, 2023, “ Cloud-based call centers report having 27% less downtime and Cloud-based call centers with 500 seats report saving an average of 43%.

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