TechSee
NOVEMBER 27, 2018
AR is expected to grow into an $80 billion market by 2025, with Google forecasting that hundreds of millions of mobile devices will support AR capabilities in the coming years. The steady progress toward deeper implementation of AR within Customer Service is inevitable. Is your organization positioned for success?
TechSee
JUNE 25, 2019
It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers. A Tata Consultancy Services survey found that 31.7% of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT.
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TechSee
NOVEMBER 6, 2018
He calls technical support; the agent asks a series of questions. John tries his best to describe to the customer service rep which lights are flashing and how it is affecting his Internet service. Here’s how Tier-1 telecom Vodafone is harnessing AR remote assistance to better support their customers.
TechSee
DECEMBER 27, 2018
The technology is being adopted quickly, with Goldman Sachs predicting that AR will be an $80B market by 2025. According to a recent TechSee survey , 31% of DIY consumers reported having to give up mid-process and contact a customer service agent for assistance after failing to self-install successfully.
NobelBiz
MAY 22, 2023
These might include reducing costs, improving customer service, or facilitating remote work. It allows for internal communication between departments and external communication with customers and stakeholders. billion by 2025 at a Compound Annual Growth Rate (CAGR) of 11.6% What features do you wish you had?
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