Peloton’s financial troubles are a wake-up call for all companies to be vs. do digital
West Monroe
MAY 24, 2022
In early 2022, they announced a new CEO, laid off 2,800 employees, introduced a new bundled pricing model, raised subscription prices, and doubled down on hardware investments despite demand declines. Customer Engagement. Customer data and feedback drives product development and enhancement on an ongoing basis.
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