5 Top Customer Service Articles For the Week of April 30, 2018
ShepHyken
APRIL 30, 2018
Phone Is King for Customer Experience by Blair Pleasant. (No No Jitter) Recent Five9 survey data shows digital consumers, regardless of age, still want to talk to customer service agents. It’s still the number one way customers connect with the companies they do business with. Follow on Twitter: @Hyken.
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