Alida

SEPTEMBER 22, 2016

Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. The two-day annual conference featured keynotes and presentations by some of the world’s leading customer-centric brands.

Innovation 100

Innovation Marketing Social Media Healthcare 100

ProProfs Chat

JANUARY 24, 2020

E-Commerce Site. As far as the stats are concerned, IDC research showed that only 10% of B2B companies had customer advocacy programs in place in 2016. And, what’s interesting is that a recent study also showed that brands see a 650% ROI for every dollar invested in advocacy marketing. Forums and Discussion Portals.

Marketing 103

Marketing Social Media Policies ROI 103

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Aimee Lucas.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Aimee Lucas.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

Chad Horenfeldt – Director of Customer Success at Kustomer. With over 15 years of experience in customer success, Chad Horenfeldt has a proven reputation as a driven, creative, outcome-focused leader specialized in building and developing Customer Success teams. LinkedIn: [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SmartKarrot

JANUARY 28, 2022

Founded in: 2016. Founder/CEO: Shahar Waiser, Roi More. The platform offers many features, including HR support, natural insurance, benefits management and administration, integrations like ERP and HRIS, and reporting. Founded in: 2016. Its AI platform is both easy to use and accessible. Founder/CEO: David Maman.

Company 10

Company Financial e-support Innovation 10