Strativity
JUNE 10, 2014
Webcast: Accelerating Cultural Transformation. Date: June 17, 2014 Time: 3pm – 4pm EDT . He will also discuss: Principles for successful cultural transformation. How to design and deploy cultural transformation – in less than a year! Click here to enter to win a free Strativity CEM workshop for up to 40 people.
Strativity
JULY 18, 2014
. . July 2014 News . . Accelerate Cultural Transformation. Consistently engaged employees are the key to creating better customer experiences and loyal customers, but as companies struggle to keep up with the fast-paced world of cultural transformation they are losing the hearts and minds of their employees. Webcast. .
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CSM Magazine
SEPTEMBER 27, 2016
CX network in partnership with Telecoms IQ are extremely excited to announce that the agenda for CEM in Telecoms Global Summit 2017 is now available to download! Download the agenda to view more details on how: Liberty Global have been transforming the organisation since 2014 with a cross-border Voice of the Customer program.
Strativity
SEPTEMBER 15, 2014
. . . September 2014 News & Insights. . . CEM Certification – October 21 – 23, 2014. . . Strativity would like to cordially invite you to attend our Customer Experience Management (CEM) Certification program. . Tomorrow: September 16, 2014. October 21 – 23, 2014 . On-Demand .
CX Journey
DECEMBER 26, 2014
It appeared on their blog on July 17, 2014. The best way to approach both your customer experience management (CEM) strategy and how you will improve the experience as a result of listening to customers is to have a clearly-defined approach in place. change change management culture customer experience employee experience'
Beyond Philosophy
MARCH 16, 2015
Customer Experience continued to be a dominant business issue throughout the world in 2014. Customer Experience is a way of life, a cultural change, and a commitment needed from the heart as well as the head. We get many inquiries for our services globally. They are all working to improve their Customer Experience.
Beyond Philosophy
OCTOBER 3, 2014
Starting with the interview, they are committed to finding people that fit the culture they are trying to create. 1 UK Attraction ” on Thursday, October 30th 2014. Good Customer Experience Starts at Recruitment Another area that Downie thinks contributes to delivering a great Customer Experience is recruitment.
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