Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 49

Net Promoter Score Brands Touchpoint Loyalty 49

Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 40

Net Promoter Score Brands Touchpoint Loyalty 40

Pretium Solutions

NOVEMBER 4, 2011

Front-line employees, front line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions calls this new conversation The Golden Touchpoint™.

Net Promoter Score 40

Net Promoter Score Brands Touchpoint Loyalty 40

Pretium Solutions

OCTOBER 26, 2011

Front-line employees, front-line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions infuses this new conversation in The Golden Touchpoint ™.

Touchpoint 40

Touchpoint Net Promoter Score Brands Loyalty 40

Pretium Solutions

OCTOBER 26, 2011

Front-line employees, front-line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions infuses this new conversation in The Golden Touchpoint ™.

Touchpoint 40

Touchpoint Net Promoter Score Brands Loyalty 40

Pretium Solutions

OCTOBER 26, 2011

Front-line employees, front-line leadership, systems and processes are unified to support the New Conversation , deliver the brand promise , and create Loyal Promoters , advocates for the company’s brand. Pretium Solutions infuses this new conversation in The Golden Touchpoint ™.

Touchpoint 40

Touchpoint Net Promoter Score Brands Loyalty 40

delighted

APRIL 19, 2019

Relationship and transactional surveys measure your customer experience, whether that’s through Net Promoter Score (NPS), Customer Effort Score (CES), or Customer Satisfaction (CSAT) metrics, so that you can better understand the “why” behind customer engagement and loyalty. What are Transactional Surveys?

Survey 59

Survey Measurement Customer Experience Effort Score 59