CSM Magazine

APRIL 18, 2024

.” DSSL selected the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management , and business intelligence tools in one system, after just one face-to-face demo.

System 52

System Management Customer Relationship Management CRM 52

Comm100

NOVEMBER 13, 2022

When integrated with every digital channel, including resources like a knowledge base and CRM, omnichannel can put more information at an agent’s fingertips and reduce the monotony of continually searching for answers to common problems. Founded: 2009. Headquartered: Vancouver, British Columbia, Canada. Article by. Kate Rogerson.

Tools 181

Tools Customer Service Tips Omni-Channel 181

Clarabridge

MARCH 2, 2017

In 2009 as social media took hold, a new category emerged: “A person like yourself”. Prior to this he was part of the founding circle of Artesian Solutions, an innovator in social CRM and a Director of Services for business intelligence giant Cognos. Powers North American guest satisfaction study extended stay segment.

Measurement 49

Measurement Effort Score Net Promoter Score Social Media 49

Clarabridge

MARCH 2, 2017

In 2009 as social media took hold, a new category emerged: “A person like yourself”. Prior to this he was part of the founding circle of Artesian Solutions, an innovator in social CRM and a Director of Services for business intelligence giant Cognos. Powers North American guest satisfaction study extended stay segment.

Measurement 40

Measurement Effort Score Net Promoter Score Social Media 40

Grade.us

JUNE 2, 2020

Here’s a demo of our platform in action and a list of our platform pros and cons: Pros. Integrate with CRM, POS, and other systems through the API. No 1:1 training demos or 1:1 onboarding sessions with support teams or account managers. Here’s a brief demo showing how the Moz Local platform works. Pros + Cons.

Software 47

Software Management Net Promoter Score Multi-Channel 47

SmartKarrot

JANUARY 18, 2022

The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. CloudCherry. HackerRank.

Company 11

Company e-support Customer Journeys CRM 11

SmartKarrot

FEBRUARY 4, 2022

Thousands of enterprises worldwide use Salesforce CRM to explore new opportunities, manage and use customer data , run marketing campaigns, and enhance their communications–internally and externally. Founded in: 2009. Square has been serving as a one-stop shop for online stores with the services they offer, Founded in: 2009.

Company 10

Company Software Financial Tools 10