Beyond Philosophy

JANUARY 9, 2021

Whether you realize it or not—and even if you don’t know what they are—you use Digital Nudges in your online experience today. Digital Nudges are the interactions you have with customers online in your experience that inspire their actions. Every online experience has them, but not all of them are deliberate.

Online Experience 78

Online Experience Consulting Financial Tips 78

Kitewheel

JULY 2, 2020

To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences. Doing this requires attracting, converting, and engaging both new and existing customers.

Retail 52

Retail Social Media Consumers Study 52

Retently

AUGUST 22, 2018

Like other companies, airlines are also blitzing customers with customer satisfaction surveys , the moment they step off the airplane. But, despite all the efforts being made, the industry still falls behind in delighting customers and delivering favorable experiences. On an average, the industry spends over $1.3 Airlines 2013 | By No.

Airlines 83

Airlines Customer Satisfaction NPS Net Promoter Score 83