GetFeedback

APRIL 3, 2019

We sat down with Chris Hogan from YETI to get the inside scoop on how the company uses GetFeedback to understand their customer experience and turn insights into actionable data. YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. How does feedback play a role at YETI?

Feedback 220

Feedback Omni-Channel Self Service Analytics 220

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. Customer focus customizes Rite Aid services Competition among pharmacy retailers and the need to create more. Customer perks for poor customer service There are a lot of factors that get rolled into.

Poor Customer Service 42

Poor Customer Service Customer Service Retail Rewards Programs 42

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. What can you do to make the customer experience even more satisfying than your closest competitor? Feedback from questionnaires and surveys can supply constructive information. Their expertise in legal.

Feedback 44

Feedback Customer Satisfaction Poor Customer Service Exercises 44

Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?

Poor Customer Service 45

Poor Customer Service Hotels Travel Course 45

Service Untitled

MAY 12, 2010

If only business owners would realize the importance of understanding who their customers are (who pays the bills), finding out what it is they want and putting easy to use processes in place to meet their needs, they would experience business growth and success. Thanks for sharing!

Poor Customer Service 41

Poor Customer Service Customer Satisfaction Exercises Customer Service Representative 41

Service Untitled

JUNE 11, 2010

Most think it is too early to tell if the higher scores are going to signal a turnaround for an industry known for their poor customer service. Factoring in rising airfares, crowded planes and the future merger of United and Continental, customers are hesitant to predict airlines will ever satisfy consumer expectations.

Airlines 41

Airlines Customer Satisfaction Effort Score Travel 41

Service Untitled

MARCH 4, 2009

What interested me was how the importance of customer service varied in different industries. Possibly Related Posts: The cost of poor customer service Genesys Lab in conjunction with Datamonitor/Ovum calculated a 338.5 Do toll-free numbers help customer service?

Customer Service 52

Customer Service Poor Customer Service Culture Survey 52