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Getting Company Culture and Operations Right, and Keeping Them Right: What It Really Means to Be Stakeholder-Centric This Labor Day

Beyond Philosophy

CMC Thought Leadership Principal, Beyond Philosophy. To be a truly ‘people first’ enterprise, making both employee experience and customer experience an obsession, culture and operational processes are critical. In 2006, when it was sold to Bank of America, MBNA was an enterprise of 25,000 employees, the U.S.’

Culture 83
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CX Initiatives: What if Employees Are Not On Board?

Beyond Philosophy

CMC Thought Leadership Principal, Beyond Philosophy. One of my favorite movies about business in general, and employee behavior in particular, is Office Space. If the manager had ever seen Office Space, the lessons of negative employee experience and dopey company rules were lost on him. Michael Lowenstein, Ph.D.,

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The Solution to Workplace Sexual Harassment is Institutional Courage

Enalyzer

Already back in 2006, it was kickstarted on Myspace by sexual harassment survivor and activist Tarana Burke. Make sure leadership is educated about research on sexual violence and related trauma. YOU CAN’T CHANGE WHAT YOU DON’T MEASURE. MEASURE SEXUAL HARASSMENT IN YOUR WORKPLACE ACCURATELY. view survey.

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Episode #25 – Keeping Employees Safe from Workplace Violence

Russel Lolacher

“Something’s wrong with leadership, something is wrong with management. But first, I want to I want to sort of tap into your experience personally, when it comes to the employee experience and workplace culture. What’s your best or worst one or the other sir, employee experience you’ve had?