Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. Customer focus customizes Rite Aid services Competition among pharmacy retailers and the need to create more. Customer perks for poor customer service There are a lot of factors that get rolled into.

Poor Customer Service 42

Poor Customer Service Customer Service Retail Rewards Programs 42

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.

Airlines 41

Airlines Customer Satisfaction Effort Score Travel 41

Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?

Poor Customer Service 45

Poor Customer Service Hotels Travel Course 45

Service Untitled

MAY 12, 2010

Customer satisfaction programs don’t have to be confusing; rather the basic premise of little things making a huge difference is universal when dealing with consumers. Perhaps the following suggestions might enhance any company’s customer satisfaction experience: Employees have to know that customers are number one.

Poor Customer Service 41

Poor Customer Service Customer Satisfaction Exercises Customer Service Representative 41

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. High ratings for customer satisfaction directly correlates to a happy, knowledgeable and friendly staff. Appreciate the staff, and collect the data to improve customer satisfaction.

Feedback 44

Feedback Customer Satisfaction Poor Customer Service Exercises 44

Service Untitled

MARCH 4, 2009

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What interested me was how the importance of customer service varied in different industries.

Customer Service 52

Customer Service Poor Customer Service Culture Survey 52

Service Untitled

FEBRUARY 17, 2010

Some companies don’t do the work of linking up how they service with what customers expect and it shows.

Meeting 41

Meeting Poor Customer Service Social Media Resources 41