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10 Customer Service Podcasts to Add to Your Rotation

Kustomer

that end, we’ve curated a customer service-centric podcast list for you to peruse and enjoy. Check out our favorite customer service podcasts, or keep reading for some entertaining podcast history. Then in 2004, BBC and The Guardian journalist Ben Hammersley merged the words ‘iPod’ with ‘broadcast’ officially coining the term ‘podcast.’

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She has served clients as an independent consulting partner since 2004. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Jeff helps clients develop customer-focused cultures. Denise went on to head Sony Electronic Inc.’s

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She has served clients as an independent consulting partner since 2004. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Jeff helps clients develop customer-focused cultures. Denise went on to head Sony Electronic Inc.’s

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How to Stop Your Customers From Leaving You

Kayako

Hot on the heels of our popular webinar , I’ve distilled down our best 5 tips covering how to stop your customers from leaving you. He tells a story about the 2004 Olympic diving final. Watershed events and how you handle your customer service during these times is a major factor in customer retention.

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5 Top Customer Service Articles For the Week of May 11, 2020

ShepHyken

It is firmly engaged in the broader technology sector, particularly since the launch of Amazon Web Services – AWS – in 2004 which has now grown into the world’s leader in on-demand cloud computing, and a big contributor to the company’s revenues and profits. Happy employees are your customer experience secret weapon by LogMeIn.