GlowTouch

JUNE 11, 2019

Spinning the wheel engages participants, who help decide how “giving back” initiatives will be allocated to four charities with which GlowTouch is associated. The Wheel of Giving was also on hand at previous industry trade shows, including CCW Nashville, ICMI Contact Center Demo Las Vegas, and CCW 2018.

Industry 40

Industry Contact Center Return on Investment Omni-Channel 40

GlowTouch

MARCH 28, 2019

The life-sized spinning wheel offered an engaging, meaningful way for participants to help decide how giving back initiatives will be allocated to three charities GlowTouch is associated with. Founded in 2002, our 1,700 employees deliver for our clients by combining operational excellence with high-touch engagement.

Contact Center 40

Contact Center Return on Investment Omni-Channel Government 40

SurveySparrow

OCTOBER 19, 2020

It hosts different types of templates, including customer satisfaction, customer loyalty, event surveys, market research, opinion polls, concept testing, employee engagement, etc. . Qualtrics: It is also one of the oldest in the online survey industry, started in 2002. SAP bought Qualtrics for $8 billion in 2018.

Comparison 59

Comparison Omni-Channel Survey Software 59

GlowTouch

JULY 6, 2020

The 2018 Cone/Porter Novelli Purpose Study found that 88% of Americans prefer to do business with companies with a purpose. The bottom line is that a higher level of engagement and connectivity leads to higher sales for your company. A company that truly cares tends to have a leg-up on its competitors. Increase Sales.

Omni-Channel 52

Omni-Channel Return on Investment Culture Sales 52

GlowTouch

OCTOBER 15, 2020

A 2018 study found that voluntary turnover in the United States cost employers an estimated $617 billion. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Reduced Employee Turnover.

Contact Center 52

Contact Center Return on Investment Competitive Advantage Study 52

SurveySparrow

NOVEMBER 6, 2020

The conversational experience is bound to increase the completion rates of surveys since it keeps the users engaged. Roll out white labelled surveys and e mployee engagement surveys to build better employee relationships. Qualtrics: Started in 2002, it is one of the oldest online survey tools in the market.

Omni-Channel 45

Omni-Channel Survey Multi-Channel Effort Score 45