Kapta Customer Success

AUGUST 7, 2023

CXO at GadellNet, Ashley Pyle , gave an engaging presentation at KAMCon 2023, about how to hire account managers with precision. During her talk, Ashley spoke about what you should consider as you go through the account manager hiring process to successfully select the best candidate for the role.

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Kapta Customer Success

AUGUST 14, 2023

Greg Daines of ChurnRX gave a fascinating presentation at KAMCon 2023 titled, " Building Account Strategy On The 3 Laws of Retention." He shared some of his churn research results and revealed how we can overcome the obstacles to customer retention so we can minimize customer churn.

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Kapta Customer Success

AUGUST 21, 2023

Mary Grothe , CRO at PNI-HCM gave an informative presentation at KAMCon 2023 titled, " Best Practices for KAM Compensation." So, it’s essential that we take this into consideration as we build out our teams, expecting to have powerful outcomes from our KAMs.

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Kapta Customer Success

JULY 31, 2023

CEO of Kapta, Alex Raymond , gave a presentation at KAMCon 2023 about what businesses need to do to thrive in a world where customer expectations have changed.

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Kapta Customer Success

DECEMBER 12, 2022

Are you going to KAMCon in 2023? Our KAMCon event takes place from April 12th to 13th in Boulder, CO and includes impactful learning experiences from today’s visionary thought leaders and executives. We just announced the preliminary lineup of speakers for our premier conference for Account Management leaders and innovators.

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Kapta Customer Success

SEPTEMBER 8, 2023

Improving your key account management practice and successfully navigating change is hard. Learn how to create a Success Strategy and improve your productivity.

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Kapta Customer Success

AUGUST 28, 2023

Account management is a social role that requires interdepartmental cooperation. Learn how account managers can collaborate with four teams for better outcomes.

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