CSM Magazine

JULY 28, 2022

This includes, for example, the use of passive candidate search methods in social networks, work with virtual remote teams, use of “blind” recruiting technologies, gamification, and the use of artificial intelligence for personnel selection, etc. Jira allows users to create project roadmaps to represent all ongoing projects.

Software 59

Software Management Gamification Self Service 59

SurveySensum

FEBRUARY 22, 2024

Employee experience strategies function as a detailed roadmap that organizations employ to enhance the overall perception and satisfaction of their workforce. By prioritizing these measures, organizations can cultivate a positive onboarding experience that not only boosts employee engagement but also contributes to long-term retention.

Employee Experience 52

Employee Experience Strategy Net Promoter Score Policies 52

Lumoa

FEBRUARY 9, 2023

software bug fixes, wrong information corrected on the website) Product development decisions : reprioritizing things on the product development roadmap taking the feedback into account (e.g. Customer Effort Score (CES) Customer Effort Score (CES) is a customer experience metric used to measure customer effort and customer satisfaction.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

CSM Magazine

DECEMBER 10, 2015

Intelecom has improved the wallboard’s functionality to accommodate the trend for motivating contact centre agents through gamification techniques. It is now possible to create wallboards for lists of named agents to display individual or group evaluation against Key Performance Indicators (KPIs).

Multi-Channel 40

Multi-Channel Gamification CRM Exceptional Customer Service 40

SurveySparrow

JANUARY 14, 2020

Knowing the number will help you measure your retention correctly, track your progress, and you will have something to benchmark your future goals. It is an important metric for your business as it measures your success in driving new customers as well as how satisfied you keep your existing customers. 9 Gamification.

Customer Retention 52

Customer Retention Gamification Feedback Loyalty Programs 52

Lithium

JUNE 7, 2022

As an official badged Partner for the Content Marketing specialty, marketers will be able to publish and respond to content and easily measure the effectiveness and performance of their TikTok campaigns and activity within the Khoros platform. Khoros Roadmap Webinar Watch On Demand. Check out our TikTok Analytics Tipsheet.

Self Service 10

Self Service Social Media Roadmap Gamification 10

SmartKarrot

SEPTEMBER 15, 2020

Your learners should know the training they need and get it with one-click access to their learning paths, events, courses, and gamification. Encourage a feeling of progress by providing users with a helpful roadmap to follow as they get to grips with your product. Deploying a training widget will help aid this solution.

Software 10

Software Gamification Analytics Training 10