Top 5 Customer Service & CX Articles for Week of December 4, 2023
ShepHyken
DECEMBER 3, 2023
Used the right way, it may even help you create more tailored and personalized customer experiences! Loyalty is a Strategy, Not a Program by Kevin Susman (Total Retail) In the commercial innovation workshops I lead around the globe, there are many strategies that clients and customers want to cover.
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