Totango

DECEMBER 26, 2021

Burnout is a dangerous and costly condition that should not be taken lightly. If you’ve noticed any signs of burnout within your team, it’s important to take action immediately to prevent any long-term consequences to the health of your employees as well as to your organization. Check out these five tips for how to fight burnout and keep your customer success team healthy and effective. . 5 Ways to Fight Burnout.

Customer Success 102

Customer Success Sports Resources Policies 102

Forrester's Customer Insights

DECEMBER 26, 2021

Meet Chiara De Gasperin, Forrester’s Newest Digital Intelligence Analyst, if you are interested in digital data insights. Start discovering Chiara's best "job-cocktail" to understand if it tastes good to you too. Have a brainstorming with her if you think your relevant priorities are “Collect And Analyze Data For Customer Insights” and “Enable An Insights-Driven Business”.

Meeting 26

Meeting Customer Insights Data Customers 26

Helen Dewdney

DECEMBER 26, 2021

This is a version of the article What to do with an unwanted Christmas gift that originally appeared on The Metro website on 26/12/21. The Unwanted Gifts that Keep on Giving. Hopefully this Christmas Santa brought you everything you wanted. However, all of us at some point have received a gift that didn’t meet our hopes. The jumper that doesn’t fit, something to which we are allergic… The list is endless and however grateful we are for the thought, we are sometimes stuck with that unwanted prese

Banking 17

Banking Hospitality Sales Tips 17

SmartKarrot

DECEMBER 26, 2021

The significance of onboarding a customer experience operations manager is still an ongoing debate in the corporate world. Regardless of the industry you cater to, the market is customer centric. This is precisely why companies incorporate customer loyalty in their growth hacking strategies. Making customers connect with your company’s purpose and fancy its services involves tons of planning and effort.

Management 11

Management Customer Experience Customer Journeys Touchpoint 11

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data