Oracle

APRIL 3, 2018

Next week at Oracle Modern Customer Experience 2018 in Chicago, the Markie Awards ceremony will take place, where winners in 19 categories of marketing and customer experience excellence will be announced. In 2005 we’ve started Passarela.com, which was the first store to sell women’s fashion shoes in Brazil.

Fashion 50

Fashion Retail Data Ecommerce 50

ijgolding

DECEMBER 11, 2014

The business idea of Norwegian Air Shuttle ASA is to give everybody the opportunity to travel by air, attracting customers by offering competitive, low fares and a high-quality travel experience based on operational excellence and helpful, friendly service. Let me start with the online experience.

Customer Experience 275

Customer Experience Airlines Travel Self Service 275

C3Centricity

SEPTEMBER 14, 2020

However, with the move of most major supermarket chains to offer online stores too, plus a few successful online-only stores, such as Amazon in the US and Ocado in the U.K. they were reconsidering just how big they could or should grow their online business. And many have found the experience both enjoyable and useful.

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Personally, I’m happy to order my usual brands online and have them delivered, especially when they’re cumbersome, like pet food, drinks, tinned and paper products. Customers will always need to see and try before they buy in numerous categories. It is essential to both know and understand your customers.

Retail 177

Retail Apparel Transportation Trends 177

Eptica

FEBRUARY 26, 2016

Date: Friday, February 26, 2016 How are retailers working to improve customer experience? Author: Robin Tandon Customer experience is important to every industry, but particularly vital for retail. On the other side of the coin, customers are becoming more demanding and insisting on a superior, hassle-free experience.

Retail 48

Retail Customer Experience Apparel Ecommerce 48

Qualtrics

OCTOBER 10, 2019

Increasingly, online and offline customer experiences form part of a merged ecosystem where shoppers move freely between multiple channels. To provide the levels of ease and personalization customers now expect, brands must engage their audiences seamlessly across all touchpoints. So too does allocation of resources.

Retail 34

Retail Travel Multi-Channel Fashion 34