Currency Alliance

FEBRUARY 10, 2021

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? We hear loyalty leaders state all the time that they have embraced ‘best practices’. That’s right, loyalty programs should be a profit center.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

Currency Alliance

FEBRUARY 10, 2020

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52

SurveySensum

SEPTEMBER 8, 2023

Create Advocacy Programs: Develop structured advocacy programs that incentivize promoters to spread the word about your brand. This includes referral programs, loyalty programs, etc. This could be in the form of social media posts, blog articles, videos, or infographics.

NPS 52

NPS ROI Social Media Effort Score 52

BirdEye

DECEMBER 8, 2023

This precision enhances the effectiveness of your marketing for carpet cleaners, driving the ROI. It allows you to directly reach decision-makers and position your business as a valuable service provider in the commercial cleaning industry. Ensure consistency, creativity, and a customer-centric approach to make your brand stand out.

Tips 57

Tips Strategy Marketing Social Media 57

Currency Alliance

APRIL 10, 2021

If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? As CEO, the time you can dedicate to your loyalty program is probably close to zero. Most loyalty programs report how many members they have.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

SurveySensum

MAY 11, 2023

Here are some examples of Retail Survey Questions you can ask customers. How satisfied were you with the level of customer service you received? As you can see from the given infographic, the average NPS score in online (retail) shopping is 41. Otherwise, start listening to your customers and improve your business.

NPS 52

NPS Retail Net Promoter Score Effort Score 52

ProProfs Chat

JULY 21, 2020

In this stage, customers spread the good word about your brand and bring in more customers. The more the number of customers that reach this stage, the better. Recommended Read: How To Build A Customer Loyalty Program. Quote to Cash and Beyond: Extending the Customer Lifecycle.

Management 52

Management Loyalty Programs Loyalty Competitive Advantage 52