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Do ‘captive customers’ deserve customer service excellence?

Vonage

Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Ron Kaufman is the world’s leading educator and motivator for upgrading customer service and uplifting service culture. Your Service.

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Do ‘captive customers’ deserve customer service excellence?

Vonage

Don’t they understand that every country and city must compete for investment, for tourism, for immigration and retention of best talent, for improving the quality of life? Ron Kaufman is the world’s leading educator and motivator for upgrading customer service and uplifting service culture. Your Service.

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What Is VR and How Will It Transform CX?

Oracle

Understanding this benefit, smart brands use VR to enhance CX and engage their customers in innovative ways. million employees have taken skills training in a virtual setting. Businesses are even using VR’s unique benefits to safely serve their customers during the pandemic.

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I didn’t choose CX – it chose me!! Heather Grisedale explains how she became a CCXP

ijgolding

At this point I’d still not come across the phrase “Customer Experience” – it [customer service] wasn’t something we talked about, it was just something that we did without knowing about it – being sent on Customer Service Training Courses was the norm, so I was seen as a Customer Service enthusiast at that point!

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is a long time speaker and training partner to many Fortune 500 companies across the nation. She creates fun and engaging classes to teach her clients to give their customers the best possible experience. Myra’s engaging approach to customer service training is loved by her clients. Stacy Sherman.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is a long time speaker and training partner to many Fortune 500 companies across the nation. She creates fun and engaging classes to teach her clients to give their customers the best possible experience. Myra’s engaging approach to customer service training is loved by her clients. Stacy Sherman.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.