Customer Service Training Customers Exceptional Customer Service Resources 
Comm100
JUNE 30, 2016
Time and time again, we see evidence that great customer service experiences are critical in maintaining customer loyalty and satisfaction. According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.”
Integrity Solutions
SEPTEMBER 28, 2023
It’s never been more important to understand your customers and what they value. It’s easy to say that we put the customer first, but what does that actually look like in practice? In the past, customer service centers were viewed as cost centers or expenses.
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ShepHyken
OCTOBER 1, 2023
Each week, I read many customer service and customer experience articles from various resources. In an age where products and services are often similar, it’s the memorable and positive interactions that truly distinguish one brand from another. The first is from the customer’s experience.
ShepHyken
FEBRUARY 24, 2020
Each week I read a number of customer service and customer experience articles from various resources. Customer service drives loyalty for Amazon-owned Zappos by Tabitha Cassidy. The Next Big Thing in Customer Experience: Frictionless Returns by Poornima Apte. My Comment: What drives loyalty?
ShepHyken
OCTOBER 11, 2021
Each week I read many customer service and customer experience articles from various resources. 4 Ways to Level Up Your Customer Service in 2021 by Reuben Yonatan. Fast Company) Providing exceptional customer service is a tried and tested way for brands to stand out and succeed.
ShepHyken
JANUARY 7, 2019
Each week I read a number of customer service and customer experience articles from various resources. For the company that figures it out, it positively impacts the bottom line, and just as important, positively impacts the customer’s experience. It’s convenient and predictable, and customers love it.
Magellan Solutions
APRIL 11, 2024
million online stores on Shopify , excellent customer service is crucial to standing out. With Shopify telephone support, you can elevate your customer experience and ensure shopper satisfaction, making your store a preferred choice among millions of others. Hey there, fellow Shopify merchants! With over 1.75
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