Comm100

OCTOBER 8, 2016

For this reason, we’ve compiled a list of 15 customer retention strategies that can ease your pain and help you develop reliable, long-term customer loyalty. Relationship Marketing Strategies. By the way: Don’t forget to update your current customers on your latest post! Loyalty Programs.

Customer Retention 151

Customer Retention Loyalty Strategy Loyalty Programs 151

ProProfs Chat

DECEMBER 4, 2020

Understand that besides your delighted customers, happier employees also act as business promoters in the market. In fact, employees who are engaged more are likely to improve customer relationships, with a resulting 20% increase in sales. Create More Focused Communication Strategies. Challenges. Stage of Life.

Strategy 98

Strategy Customer Service Marketing Social Media 98

ProProfs Chat

JUNE 30, 2020

To help you understand this essence and develop better customer service strategies, we’ve curated a list of some of the best customer service books below. These books can help you: Work towards better leadership strategies. Create a positive customer-centric culture amidst the support team.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

SmartKarrot

OCTOBER 27, 2022

The best customer service teams know their customers’ needs and want and strive to exceed their expectations. They also know how to leverage the tools at their disposal to provide a seamless experience for every customer interaction, whether over the phone or through social media.

B2B 10

B2B Social Media Sales Examples 10

ProProfs Chat

MAY 13, 2020

A majority of passive customers can be converted into active customers when they are personally recommended a product or service by a business. . Personalization Builds Deeper Relationships. Treating every customer the way they would like to be treated, lets you form deeper and meaningful customer relationships. .

Software 111

Software Self Service Customer Service How To 111

ProProfs Chat

MAY 13, 2020

A majority of passive customers can be converted into active customers when they are personally recommended a product or service by a business. . Personalization Builds Deeper Relationships. Treating every customer the way they would like to be treated, lets you form deeper and meaningful customer relationships. .

Software 98

Software Self Service Customer Service How To 98

Retently

FEBRUARY 20, 2023

Build targeted marketing and leverage personalization By segmenting customers based on their RFM score and NPS rating, ecommerce companies can develop targeted marketing campaigns, personalized product recommendations, and effective customer service strategies. The same is valid for loyalty programs.

Ecommerce 151

Ecommerce NPS Effort Score Analysis 151