Customer Guru

APRIL 10, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Consulting 110

Consulting Customer Service Customer Centricity Travel 110

Amity

MAY 19, 2017

Their challenges are clearly outlined: managing details across spreadsheets led to mistakes, and there was no way to integrate their front-end sales with their production processes. National Geographic: Dropbox Business Customer Spotlight. Fitbit is a company built on data, with tens of millions of customers.

Video 57

Video Case Study Study Roadmap 57

CSM Magazine

MAY 12, 2021

They represent a key milestone on the new roadmap to success and are a good place to start: 1. No more silos – successful organisations intuitively understand – or they learn from experience – that disconnected IT systems, information, ways of working and even thinking are major barriers to improving customer service.

Connections 64

Connections e-support Social Media Roadmap 64

CSM Magazine

JUNE 14, 2022

At Calabrio, we have a proven track record in establishing local cloud presence to build customer trust, through lower network latency, superior performance, data privacy and local support. Olle Düring is SVP of Sales, International at Calabrio. With Calabrio, you can now migrate to CCaaS and cloud WFO. About the Author.

Banking 59

Banking Employee Engagement Roadmap Data 59

SurveySensum

JULY 14, 2020

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Amity

OCTOBER 31, 2016

It might help to start with a bit of a history, give that, relative to other teams here at Uberflip, Customer Success is still very new. We’ve had a customer support team right from the founding of the company in 2008 and from the start, our support team has been wowing customers with their dedication and passion.

Customer Success 0

Customer Success Customers Metrics Sales 0