CloudCherry

DECEMBER 23, 2019

SAAS Technology Expert 5+ years, Manager, Team Leader ROI focused. Request a demo. The post How to tie Customer Success into your CEM program appeared first on CloudCherry.

CEM 195

CEM Customer Success How To Return on Investment 195

CSM Magazine

AUGUST 31, 2018

In a world full of resources for measuring success (analytics, channels, and tracking tools) many agencies struggle with determining whether they’re monitoring the most appropriate key performance indicators (KPIs) to calculate their clients’ return on investment (ROI). About the Author.

Metrics 40

Metrics Customer Journeys ROI Advertising 40

BirdEye

APRIL 7, 2023

Some standard marketing KPI examples are leads, revenue, return on investment, etc. Well, here’s how: Set up tracking goals: Your customer relationship management (CRM) software can be configured to determine how much money it costs to generate a single lead. So what should you look out for?

Marketing 52

Marketing Social Media Return on Investment Touchpoint 52

Circular Edge

MAY 6, 2022

An ERP implementation often delivers a fast return on investment via insights and efficiency gains that save the company money right away. Customer Relationship Management (CRM). The distributor invests in a CRM ERP module. But how , exactly, do companies use these different ERP modules to realize benefits?

Resources 52

Resources Ecommerce CRM Financial 52

Currency Alliance

NOVEMBER 17, 2020

By working at the cutting edge of these trends, you will learn how to get a customer’s attention and target investment at the moments that matter, thereby maximizing return on investment. These brands will, therefore, enable the redeeming of points with many more ecommerce and bricks-and-mortar partners where the customer lives.

Loyalty 52

Loyalty Trends Loyalty Programs Travel 52

Currency Alliance

MARCH 9, 2021

The first versions of ecommerce platforms emerged in the late 1990s. During this period, there was considerable friction between the marketing team (focused on content) and the ecommerce team (focused on sales) because they had different priorities and different technology stacks. The most common of these services would be the CRM.

Loyalty 59

Loyalty Customer Engagement Engagement CRM 59