To Master Customer Experience Strategy, Master CX Mindset
Experience Investigators by 360Connext
JULY 28, 2020
Consider this case study: For more than three decades the Business Roundtable , the association of CEO’s from America’s leading companies, had encouraged corporate leaders to consider the goals of their businesses to be focused squarely on shareholder value. Are there customer journey maps, empathy maps, stakeholder maps, etc?
Let's personalize your content