ShepHyken

JANUARY 29, 2021

They provide some tips and tricks to set your business up for success in the contact center. Daunting as it may appear, keeping your customers happy is an attainable goal — when you put your mind to it. Following best practices and applying hacks has proven fruitful for a lot of contact centers.

Contact Center 90

Contact Center Call Center Knowledge Base System 90

Myra Golden

JUNE 1, 2015

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample. How to Lose a Customer Over 8 Dimes . Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden.

Training 40

Training Video Customer Service Customer Service Training 40

Myra Golden

AUGUST 1, 2016

Unlimited access to Myra’s live webinar series, library of on-demand training courses, customer service eLearning suite and training kits – for a flat affordable rate. Member Benefits: Unlimited attendance to Myra’s live web seminar series for one year.

How To 61

How To Exercises Training Course 61

Storyminers

JULY 6, 2020

Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Myra Golden is the founder of Myra Golden Seminars, LLC. She is a long time speaker and training partner to many Fortune 500 companies across the nation. Stacy Sherman.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Myra Golden is the founder of Myra Golden Seminars, LLC. She is a long time speaker and training partner to many Fortune 500 companies across the nation. Stacy Sherman.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Deliver a Wow Customer Experience: 20 Ideas to Help You WOW customers. Customer-facing employees in any industry. Start looking for her name on the seminars you are offered and sign up.

Customer Service 40

Customer Service Training Customer Service Training Course 40

Myra Golden

AUGUST 1, 2016

Unlimited access to Myra’s live webinar series, library of on-demand training courses, customer service eLearning suite and training kits – for a flat affordable rate. Member Benefits: Unlimited attendance to Myra’s live web seminar series for one year.

How To 40

How To Exercises Training Course 40