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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

With rising interest rates, inflation, and softening consumer spending, restaurateurs are facing challenges like those experienced during peak pandemic levels, but food delivery apps are no longer the boon they once were. Achieving success with your digital transformation requires staying in touch with your consumer.

Brands 52
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7 Proven Customer Retention Strategies Every Retailer Should Know

SurveySensum

According to the research study conducted by Harvard Business School, The Economics of E-Loyalty , increasing customer retention rates by 5% increases profits by 25% to 95%. These programs will help you foster a long-lasting and meaningful relationship with your customers. But why is that a big issue?

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10 Outstanding Customer Experience Examples Under Diverse Sectors

SurveySparrow

To give you an idea of what excellence in this domain looks like, we’ve compiled ten stellar customer experience examples from e-commerce, technology, retail, entertainment, food and beverage, etc. Apple Sector: Technology Apple is known worldwide for its innovative products and minimalist design.

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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

This article was written by James Lanyon, EVP, Strategy & Innovation ( james.lanyon@materialplus.io ) , and Sean Eidson, VP, Strategy & Innovation ( sean.eidson@materialplus.io ) at Material. Material works with some of the largest and most innovative restaurant brands. restaurants closed either permanently or long-term.

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Where is the new growth for restaurants?

Strativity

From the pandemic then straight into inflation, rising interest rates, and softening consumer spending, Material’s view is: The restaurant category may never normalize. Material works with some of the largest and most innovative restaurant brands. By the end of 2020 it was estimated that approximately 110,000 U.S.

Roadmap 52
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How to Build Brand Loyalty by Improving the Customer Experience

ProProfs Chat

While e-commerce sales might be going through the roof, it still showcases its own set of limitations. The members of this program are entitled to receive a free product sample if they visit a store on their birthday. Strategy 6: Be Innovative With Loyalty Programs. Image Source: Starbucks- Instagram.

Loyalty 93
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How to Create the Best Customer Service Experience

SurveySparrow

“Did you know that 86% of consumers are willing to pay more for a better customer service experience?” The company’s commitment to providing a great customer service experience has significantly secured its place as a global e-commerce leader. ” Yes, you read that right!