Connections Consulting Contact Center Software Loyalty 
CSM Magazine
FEBRUARY 12, 2024
Outbound voice communication serves as a powerful tool for businesses to directly connect with their customers and prospects. These conversations establish trust, show genuine care, and foster loyalty, demonstrating a commitment to customer satisfaction and long-term partnerships.
NobelBiz
NOVEMBER 13, 2023
According to Forbes : 97% of consumers and 98% of contact center managers say customer service interactions impact whether consumers stay loyal to a brand. 60% of consumers have switched brands due to a negative contact center experience. 70% of brands see a direct connection between customer service and performance.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NobelBiz
OCTOBER 31, 2023
When the pressure rises, here’s how to elevate your customer support to the next level, solidifying trust and cementing loyalty. This predictive capability can be instrumental in strategizing marketing campaigns, loyalty programs, and more. Stay Connected: Keep the door open for further assistance and inquiries.
Talkdesk
APRIL 13, 2021
Talkdesk offers advanced administrative services to help customers optimize their contact center. By partnering with leading customer experience consultancies to outsource administrative efforts, we aim to reinforce our commitment towards providing customers with a better agent and customer experience, and increased customer advocacy.
NobelBiz
MAY 16, 2023
Acquisition Costs In an on-premise model, you must own every asset, including office space, hardware, software licenses, and furniture. In contrast, with a cloud-based solution, you only need to pay for a reliable internet connection and the resources you need with the pay-per-seat model.
NobelBiz
JANUARY 16, 2024
Outbound Call Center Campaigns Outbound campaigns play a role in business as they allow companies to take measures in reaching out to customers and potential leads. Through these initiatives businesses can establish connections, foster relationships and effectively promote their products or services.
NobelBiz
SEPTEMBER 26, 2023
The Importance of Personalizing Your Phone System Capturing Customer Loyalty Personalizing the phone system isn’t just about addressing the caller by their name. This loyalty isn’t just transactional—it translates to brand evangelists who amplify your brand message.
Expert insights. Personalized for you.
52 
Let's personalize your content