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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

For most of the last decade, loyalty marketing seemed to be on autopilot for many brands – but the tide is turning. Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. Hybrid points programs. A disloyal generation?

Loyalty 52
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How to Build a Next-Generation Loyalty Scheme

CSM Magazine

But while the core value proposition remains the same, the ways that loyalty schemes function continues to evolve. Ultimately, companies want to develop loyalty programmes that drive revenues and retain loyal customers. Plus, the rewards points should be available to consumers in a timely manner.

Loyalty 59
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Online Reviews as the Lifeblood of Brand Loyalty

CSM Magazine

A great example of this type is Tom’s Shoes, the shoe company that addresses social causes and donates one pair of shoes to a needed child for every shoe purchased. 3. Add A LoyaltyRewardsProgram. The best example of a business growing brand loyalty is the Starbucks loyalty program.

Loyalty 52
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Leader’s vision: #1 loyalty driver for the modern brand

Currency Alliance

And yet, many loyalty programs are run like barnacles on the side of a business: battling for budget, rather than being nurtured as the core way to engage customers via every channel and touchpoint. Rewards programs have not, historically, earned consistent loyalty across all customer segments.

Loyalty 40
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Consumer banking: money can’t buy loyalty

Currency Alliance

Banks have been in and out of rewards programs for decades – but their focus ebbs and flows depending on the economic cycle as well as the regulatory framework. Compounded in Europe by the slashing of interchange fees, banks have been left with reduced margins from which to carve out rewards value[v].

Banking 40
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How to Create a Great Value Proposition for Your Customers

CSM Magazine

Some other benefits are also added such as one-click delivery, wish lists, gift-wrapping, and a loyalty program called Amazon Prime. A mission statement is a description of the goals of your company. It should also include expected factors like easy return policies, fast shipping, and reward programs.

How To 40
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How To Maintain Strong Customer Engagement During COVID-19

CSM Magazine

Improve Your Loyalty Program. Maybe it’s time you reinvent your loyalty program so you can reward your customers more. Come up with exciting and rewarding offers that your customers can’t easily resist. Point-based rewards programs. Early access to sales and promotions. How do you that?