Hosted Contact Centers: Revolutionizing Customer Service in the Digital Era
NobelBiz
MAY 16, 2023
Of course, seasoned contact center professionals will smile with nostalgia, remembering the good old days when the trusted landline call was the only communication channel an agent had to deal with. A hosted contact center is a software-as-a-service (SaaS) solution that allows you to outsource your call center operations.
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