Comm100

SEPTEMBER 22, 2016

The second edition, updated with case studies and additional resources, will show you how to be, “persuasive, not abrasive.” But the true purpose of every support team venture is to create customer loyalty. After all, customer loyalty is what will generate long-term revenue for your company. Loyalty 3.0:

Customer Service 100

Customer Service Case Study Gamification Culture 100

Optimove

JULY 7, 2022

You can read more about their case study here. To avoid a dip in activity, try to find “adoptive team programs” to anchor your marketing plan (the same goes for non-participating countries). Subscribe to our newsletter at the bottom of this page, so you don’t miss any of it. Why should you listen to us though?

Tips 52

Tips Marketing Sports Gamification 52

ProProfs Chat

JUNE 30, 2020

Create better customer loyalty programs. I include case studies of role-model companies that will inspire any organization to kick-start its own revolution… an amazement revolution!”. Loyalty 3.0: How to Revolutionize Customer Employee Engagement with Big Data and Gamification. The Service Culture Handbook.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

Currency Alliance

MAY 20, 2024

Back in 2017, when interchange fees were slashed by the European Union, most banks’ response was to simply to give up on their loyalty program; this was lazy and a huge strategic mistake. Every bank needs a loyalty strategy – even if they don’t have a points-based loyalty program.

Banking 52

Banking Loyalty Loyalty Programs Ecommerce 52

Optimove

JULY 7, 2022

You can read more about their case study here. To avoid a dip in activity, try to find “adoptive team programs” to anchor your marketing plan (the same goes for non-participating countries). Subscribe to our newsletter at the bottom of this page, so you don’t miss any of it. Why should you listen to us though?

Tips 10

Tips Marketing Sports Gamification 10