BirdEye

SEPTEMBER 8, 2023

Here are five tips to help you master online reputation management in the financial services sector. Reputation management manages the online reviews, addresses negative comments promptly, promotes positive content and ensures that the firm’s online presence aligns with its brand values and compliance requirements.

Financial 104

Financial Tips Management Social Media 104

BirdEye

SEPTEMBER 6, 2023

Knowing your customer is your business’s first and best competitive advantage. When businesses take customer feedback and overall brand perception seriously, they significantly improve their conversion rates, brand value, and revenue. Watch the Free Demo Now. Table of contents What is a market survey?

Survey 57

Survey Marketing Comparison NPS 57

Stella Connect

JANUARY 4, 2022

To help you get started, we’ve compiled a list of 29 customer service coaching and training tips. These best practices will not only produce better results on the contact center floor, but they’ll help you bring far more value to your organization. We mentioned this tip earlier, but it bears repeating: don’t lecture, listen.

Customer Service Training 97

Customer Service Training Training Tips Customer Service 97

BirdEye

OCTOBER 5, 2023

By getting inside the minds of your customers, you’ll gain actionable insights to craft a brand image that resonates, engages, and stands out from the competition. This guide will uncover what your target audience thinks about your brand. Table of contents What is brand perception? What is a brand perception survey?

Examples 62

Examples Measurement Brands How To 62

BirdEye

FEBRUARY 12, 2024

Benefits of location-specific social media The challenges of multi-location social media marketing Multi-location social media tips and best practices Multi-location marketing FAQs Elevate your multi-location social media game with Birdeye What is multi-location social media? Watch the Free Demo Now.

Social Media 57

Social Media Multi-Channel Tips Brands 57

BirdEye

DECEMBER 5, 2023

Sharing tips and industry insights or joining discussions shows you care. When people consistently see positive things about your business, they’ll have a good image of your brand in their minds. Competitive advantage In a crowded market, having a strong reputation can be the deciding factor for customers.

Brands 108

Brands Management Social Media Analytics 108

BirdEye

DECEMBER 5, 2023

Sharing tips and industry insights or joining discussions shows you care. When people consistently see positive things about your business, they’ll have a good image of your brand in their minds. Competitive advantage In a crowded market, having a strong reputation can be the deciding factor for customers.

Brands 62

Brands Management Social Media Analytics 62