Call center training time comes down with these 7 technologies
TechSee
JUNE 4, 2019
To help contact centers meet their goals of both engaging agents and improving training methods, we’ve compiled a list of 7 market-leading technologies that are redefining call center training and development. Gamification is an immersive, exciting experience that engages and motivates agents. Get in the game. On-the-job learning.
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