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Market research as a profit center: How smart companies use customer feedback to generate revenue

Alida

One of the biggest disruptions in the market research industry is the monetization of the research practice. According to research expert Ray Poynter, more insight teams are generating revenue by providing market research data and other value-added services to partners, sponsors and advertisers.

Marketing 100
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Reputation Welcomes Dave Mingle as Vice President of Customer Experience

CSM Magazine

Mingle brings to Reputation more than 30 years of expertise and success leading customer experience (CX) strategy and operations for some of the most recognizable enterprise technology and global automotive OEM brands in the world. He received a bachelor’s and master’s degree in economics from the University of Illinois.

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The death and rebirth of the service station

C Space

Account Director and Automotive Lead at C Space. Ben Moncrieffe is a C Space Account Director and Automotive Lead, EMEA. by Robert Howie (C Space) Apparel Magazine. Although the market has proven uncertain for several brands, retailers can survive these difficult times. Ben Moncrieffe. Is Optimism Dead? Is Optimism Dead?

Apparel 45
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Customers Love Talking About Great Service

CSM Magazine

Graham is an entrepreneurial CRM & marketing leader with extensive industry recognition. Ion rapidly became the recognised leading agency within this space winning a number of prestigious marketing industry body awards. About the Author.

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Brand Move Roundup – June 1, 2020

C Space

This year’s September issues of fashion magazines, usually published in mid-August, are likely to drop back to September this year, allowing more time for ads and samples to roll in. Supercar marque Lamborghini , like many automotive firms, is entering esports, with “ The Real Race ,” a virtual competition built around their Huracán.

Brands 52
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Customer Experience Keynote Speaker: Customer Service vs Customer Experience

Michel Falcon Experience

I’ve leveraged the strategies that I’m going to share with you in industries such as telecom, automotive, biotech, uh, some, some different industries that aren’t extraordinarily people first perhaps. One, leadership is the leadership. The outcome is that they build great products and they are market leader.