Lessons From a Three Time Chief Customer Officer, with Darryl Speach – CB018
Customer Bliss
AUGUST 23, 2016
Prior to joining Greystone, Darryl was The Walt Disney Company’s lead consultant assigned to the Disney Institute/McKinsey & Company co-branded joint venture, specializing in customer experience and cultural transformations. While in this role, the organization was awarded the Malcolm Baldrige National Quality Award.
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