GetFeedback

NOVEMBER 25, 2019

If you’re new to Customer Satisfaction Score (CSAT), a good starting point is seeing how you compare to peers in your industry. Customer Satisfaction Score is 76.5%. Apparel: 79%. Internet Social Media: 72%. Customer Satisfaction Score: A Free Guide. to get a pulse on CSAT across industries. Airlines: 73%.

Customer Satisfaction 293

Customer Satisfaction Industry Effort Score Apparel 293

West Monroe

SEPTEMBER 17, 2023

Consider an e-commerce company that sells fashion apparel. Sales support organizations, historically cost sensitive, have been leading the charge to adopt AI technology in efforts to automate highly administrative tasks.

Sales 52

Sales Marketing How To Effort Score 52

delighted

JULY 13, 2022

When your customers naturally talk about you to their family, friends, or their followers on social media, they’re not only introducing your product or service to a new audience, but they’re also endorsing it. It’s a win-win for your brand advocacy efforts. Net Promoter Score. Customer Effort Score surveys.

Loyalty 88

Loyalty Measurement Customer Experience Net Promoter Score 88

SurveySensum

JULY 20, 2023

She has everything; from outdoor gear to athletic apparel and fitness equipment. Turns out, her customers aren’t fully aware of the fitness equipment category because most of your marketing efforts were focused on outdoor gear and athletic apparel! Sounds like a plan, right? Well, not so fast. It was in stock online.

Retail 52

Retail Feedback How To Self Service 52

Michel Falcon Experience

MARCH 12, 2019

My first question is, is 2019 going to be the year that you continue to reinforce efforts to improve your employee experience? ” The other company was Lululemon, the athletic apparel company. The reason that I don’t track employee retention anymore, as a metric, is because I want people to leave.

Culture 12

Culture Employee Engagement Company Engagement 12