CSM Magazine

JANUARY 5, 2022

The quality of your customer service plays a pivotal role in making or breaking your brand. The good news is technology is helping brands meet this challenge with Artificial Intelligence (AI). . As per Hubspot’s research, about 93% of customers return to brands with outstanding customer service. Multi-channel Live support.

Trends 52

Trends Customer Service Chatbots Multi-Channel 52

West Monroe

MARCH 1, 2023

Yearly revenue for medical devices is expected to surpass $580 billion by 2027 as industry advancements and demand continues to grow. For a fix, manufacturers must digitize and integrate these disparate systems to provide a single source of truth that leverages inventory data.

Management 52

Management Healthcare Hospitality System 52

LiveChat

JULY 24, 2018

They have the power to evangelize and grow your brand organically to the next level. Brands need to rethink ways to win customers and create better connections with them. By harnessing the power of cognitive technologies, companies can generate valuable connections with customers. billion in 2018 to USD 15.28

Customer Experience 28

Customer Experience How To Multi-Channel Social Media 28

SurveySparrow

NOVEMBER 9, 2020

billion by 2027. Share Across Various Channels: This HR management software allows you to share surveys across multiple channels. You can even customize these reports using your brand’s logo, colour, and fonts. Multi-Channel Access. It’s crucial to provide feedback frequently.

Software 59

Software Tools Management Employee Engagement 59